ABOUT SHIPPING & DELIVERY

ABOUT SHIPPING & DELIVERY

Last updated in August 2025

At DARABARA, we are passionate about bringing you unique, rare-find accessories, decors, handcrafts, and all kinds of treasures from around the world. In short, we offer the following shipping options:

🇺🇸🇨🇦For US* and Canada:

  • Complimentary Free Delivery
  • Expedite Delivery Option Available for 9.59 USD (or equivalent)

🌍 For International Orders:

  • Free Standard Shipping on Orders over 79.00 USD (or equivalent)
  • Standard Shipping Rate of 5.99–6.99 USD (or equivalent)
  • Express Shipping Rate of 45.00 USD (or equivalent)

We understand that shipping costs can sometimes be a barrier, and we strive to offer the most affordable and transparent shipping options possible, reflecting the international nature of our curated collections.

Standard Shipping Rates by Destination and Free Shipping Conditions:

We ship internationally to most countries/regions accessible by international shipping service providers. The following table provides a general overview of our shipping rates by region. These are flat rates per order for the countries listed within each region, where shipping is available for the selected items in your cart. The exact shipping cost for your order will be calculated at checkout. If your country is not listed, please contact hi@darabara.com to confirm alternative shipping & delivery options.

REGIONS DESTINATIONS SHIPPING RATE (USD)
North America USA*, Canada
  • Free Standard Shipping
  • $9.59/Order for Expedite Shipping
North America Mexico, Costa Rica, Dominican Republic
  • $6.99/Order
  • Free Shipping for Orders of $79.00 or More
  • Express Shipping for $45.00, typically arrive in 2-4 days
South America Brazil, Chile, Colombia, Peru
  • $6.99/Order
  • Free Shipping for Orders of $79.00 or More
  • Express Shipping for $45.00, typically arrive in 2-4 days
Oceania Australia, New Zealand
  • $6.99/Order
  • Free Shipping for Orders of $79.00 or More
  • Express Shipping for $45.00, typically arrive in 2-4 days
Asia Hong Kong (SAR, China), Macao (SAR, China), Mainland China, Japan, India, Indonesia, Malaysia, Qatar, Singapore, South Korea, UAE, Saudi Arabia, Philippines, Taiwan, Turkey, Vietnam
  • $5.99/Order
  • Free Shipping for Orders of $79.00 or More
  • Express Shipping for $45.00, typically arrive in 2-4 days
Europe Austria, Belarus, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Romania, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City
  • $6.99/Order
  • Free Shipping for Orders of $79.00 or More
  • Express Shipping for $45.00, typically arrive in 2-4 days

 

*United States Shipping: We are unable to ship to Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, APO/FPO addresses, and other US territories or remote areas. Orders addressed to these locations may be subject to cancellation and refund.

Unless stated otherwise, we typically process orders in 1 to 3 business days. Typical standard delivery time is 3 to 15 business days. Standard items may be shipped via tracked postal mail, Canada Post, EMS, Purolator, UPS or DHL.

We reserve the right to select and change our shipping service providers at any time without prior notice. The chosen provider may depend on factors such as destination, package weight, and current service availability. This does not affect our commitment to delivering your order in a timely manner.

Value Added Tax (VAT) and Import Duties:

Please be aware that for order destinations outside Canada, your purchase may be subject to Value Added Tax (VAT), import duties, customs duties, or other taxes and fees levied by your destination country. DARABARA does not collect these fees at the time of purchase. These charges are the responsibility of the customer and may be payable upon arrival of your order.

We recommend contacting your local customs office for information on potential import fees before placing your order, as these charges can vary significantly depending on your country's regulations and the value of your order.

Important Considerations for International Shipping:

  • Destination-Specific Availability: Not all collections may be available for shipping to every country listed above. Availability will be indicated during checkout.
  • Order Processing: Processing times may vary depending on the origin of the items. We will provide estimated times during checkout and keep you informed.
  • PO Box Restrictions: We cannot ship to PO Box addresses. Please provide a physical address to avoid delays or cancellations.

Order Cancellations

We understand that sometimes circumstances change, and you may need to cancel your order. As we aim to process orders efficiently, our cancellation window is time-sensitive.

How to Request a Cancellation: Contact us as soon as possible via our contact page or reply to your order confirmation email, including your order number and a clear request for cancellation.

Cancellation Window: We can only guarantee cancellation if your request is received before your order has been shipped.

Successful Cancellations: If cancelled before processing/shipping, we will confirm via email and issue a full refund within 5–10 business days.

If Cancellation Isn't Possible: Once items are dispatched, we cannot cancel. You may refer to our Return Policy for returns of eligible items.


Our Ongoing Commitment:

We are constantly improving our shipping processes to offer you the best possible experience. Due to the global nature of our business, shipping may occasionally take longer. We are committed to keeping you informed every step of the way and ensuring your treasures arrive safely.

Thank you for being a part of the DARABARA community. We hope you enjoy discovering the unique stories behind each piece.

If you have any questions regarding our shipping policy, please contact us here.

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FAQs

How Can I Get Free Shipping?

Yes! We offer Complimentary Standard Shipping on eligible orders.

  • Enjoy Free Standard Shipping on all orders shipping within the US* and Canada (no minimum purchase required).
  • For international destinations (outside the US & Canada), we offer Free Standard Shipping on orders totaling $79.00 USD or more.

For full details on shipping methods, rates, and estimated delivery times, please visit our Shipping Policy.

To What Countries Do You Ship?

DARABARA is based in Canada. We proudly ship worldwide! We serve customers in North America, Most of South America, Europe, and Asia.

See our comprehensive list of supported countries and detailed shipping information on our Shipping Policy page. If your country is not listed, please Contact Us, and we'll do our best to explore shipping options for you.

How Long Will It Take To Process My Order?

Orders are typically processed within 2-4 business days (Monday to Friday, excluding holidays).

Please note that processing times may vary for custom-made or handcrafted items. Check the product description on the item's page for specific processing time estimates if different from the standard.

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number.

How Can I Track My Order?

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website.

Please allow 24-48 hours for the tracking information to update after you receive the email.

You may also be able to find your tracking information by logging into your account and viewing your order history.

Customs & Taxes on International Orders?

For destinations outside Canada, please be aware that your purchase may be subject to Value Added Tax (VAT), import duties, customs duties, or other taxes and fees levied by your destination country.

Currently, DARABARA does not collect these fees at the time of purchase.

These charges are the responsibility of the customer and may be payable upon arrival of your order.

What Are the Return & Refund Rules?

DARABARA offers 30-day free returns, some items are not eligible for return. You can request a return from your user account. Visit Refund Policy page for detailed return and refund rules.