Shipping policy
Last updated on May 01, 2025
At DARABARA, we are passionate about bringing you unique, rare-find accessories, decors, handcrafts, and all kinds of treasures from around the world. In short, we offer the following shipping options:
🇺🇸🇨🇦For US* and Canada:
- Complimentary Free Delivery
- Expedite Delivery Option Available for 9.59 USD (or equivalent)
🌍 For International Orders:
- Free Shipping on Orders over 79.00 USD (or equivalent)
- Standard Shipping Rate of 5.99–6.99 USD (or equivalent)
We understand that shipping costs can sometimes be a barrier, and we strive to offer the most affordable and transparent shipping options possible, reflecting the international nature of our curated collections.
Standard Shipping Rates by Destination and Free Shipping Conditions:
We ship internationally to most countries/regions accessible by international shipping service providers. The following table provides a general overview of our shipping rates by region. These are flat rates per order for the countries listed within each region, where shipping is available for the selected items in your cart. The exact shipping cost for your order will be calculated at checkout. If your country is not listed, please contact hi@darabara.com to confirm alternative shipping & delivery options.
| REGIONS | DESTINATIONS | SHIPPING RATE (USD) |
|---|---|---|
| North America | USA*, Canada |
|
| North America | Mexico, Costa Rica, Dominican Republic |
|
| South America | Brazil, Chile, Colombia, Peru |
|
| Oceania | Australia, New Zealand |
|
| Asia | Hong Kong (SAR, China), Macao (SAR, China), Mainland China, Japan, India, Indonesia, Malaysia, Qatar, Singapore, South Korea, UAE, Saudi Arabia, Philippines, Taiwan, Turkey, Vietnam |
|
| Europe | Austria, Belarus, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Romania, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City |
|
*United States Shipping: We are currently unable to ship to Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, APO/FPO addresses, and other US territories or remote areas. Orders addressed to these locations may be subject to cancellation and refund.
Unless stated otherwise, we typically process orders in 1 to 3 business days. Typical delivery time is 3 to 15 business days. Standard items may be shipped via tracked postal mail, Canada Post, EMS, Purolator, UPS or DHL.
We reserve the right to select and change our shipping service providers at any time without prior notice. The chosen provider may depend on factors such as destination, package weight, and current service availability. This does not affect our commitment to delivering your order in a timely manner.
Value Added Tax (VAT) and Import Duties:
Please be aware that for order destinations outside Canada, your purchase may be subject to Value Added Tax (VAT), import duties, customs duties, or other taxes and fees levied by your destination country. DARABARA does not collect these fees at the time of purchase. These charges are the responsibility of the customer and may be payable upon arrival of your order.
We recommend contacting your local customs office for information on potential import fees before placing your order, as these charges can vary significantly depending on your country's regulations and the value of your order.
Important Considerations for International Shipping:
- Destination-Specific Availability: Not all collections may be available for shipping to every country listed above. Availability will be indicated during checkout.
- Order Processing: Processing times may vary depending on the origin of the items. We will provide estimated times during checkout and keep you informed.
- PO Box Restrictions: We cannot ship to PO Box addresses. Please provide a physical address to avoid delays or cancellations.
Order Cancellations
We understand that sometimes circumstances change, and you may need to cancel your order. As we aim to process orders efficiently, our cancellation window is time-sensitive.
How to Request a Cancellation: Contact us as soon as possible via our contact page or reply to your order confirmation email, including your order number and a clear request for cancellation.
Cancellation Window: We can only guarantee cancellation if your request is received before your order has been shipped.
Successful Cancellations: If cancelled before processing/shipping, we will confirm via email and issue a full refund within 5–10 business days.
If Cancellation Isn't Possible: Once items are dispatched, we cannot cancel. You may refer to our Return Policy for returns of eligible items.
Our Ongoing Commitment:
We are constantly improving our shipping processes to offer you the best possible experience. Due to the global nature of our business, shipping may occasionally take longer. We are committed to keeping you informed every step of the way and ensuring your treasures arrive safely.
Thank you for being a part of the DARABARA community. We hope you enjoy discovering the unique stories behind each piece.
If you have any questions regarding our shipping policy, please contact us here.